Terms and Conditions
1. Ownership
The domain www.usemiaflo.com is owned by Tatiana Fonseca Nacarato, with headquarters at Rua de Trás 173, 4485-089 Fajozes, tax number 250373734.
For any clarification related to these Terms of Use of the Online Sales Service, you can contact Miaflô Customer Support Service through any of the following means:
– Email: siteusemiaflo@gmail.com
– Letter: Miaflo, Back Street 173, 4485-089 Fajozes
2. Subject matter and scope of application
The purpose of these general terms and conditions of sale is to provide and define all the information necessary for the user regarding the methods of ordering, selling, paying for and delivering purchases made on the Website www.usemiaflo.com.
These general terms and conditions of sale are the only ones applicable and replace all other conditions, except when previously agreed, expressly and in writing.
Browsing the Website www.usemiaflo.com, as well as the electronic purchase of any of the products and/or services made available on this platform, implies acceptance of these General Conditions of Sale.
Miaflô reserves the right to change these General Conditions of Sale without prior notice, with any changes being published on the Website www.usemiaflo.com.
It is considered that, by validating an order request, the user is accepting these general terms and conditions of sale.
3. Information about content
The reproduction, transfer, distribution or storage of the contents of the www.usemiaflo.com page, without prior written authorization granted by Miaflô, is prohibited for purposes other than strictly personal use.
Miaflô reserves the right to modify, at any time, the information and commercial offer presented regarding: products, prices, promotions, commercial conditions and services.
The introduction of links to this Website, regardless of the intended purpose, without prior authorization from Miaflô is expressly prohibited.
The use of the domain www.usemiaflo.com and all its pages for abusive purposes, and without prior authorization, is subject to recourse to the competent legal means by Miaflô.
In the event that you find links on other websites that allow you to access the online store at www.usemiaflo.com, we inform you that Miaflô is not responsible for the origin of the page or the content contained therein.
Every effort has been made to ensure that the information presented here is free from typographical errors and whenever these occur, Miaflô will correct them as soon as possible.
All contractual information is written in Portuguese, as well as information on articles, email communications and formalization of the sale.
4. Intellectual and Industrial Property
All content presented, reproduced or represented on www.usemiaflo.com is duly protected by its respective copyrights, worldwide.
Therefore, and under the terms of the Copyright and Related Rights Code, its use will only be authorized for private purposes, without prejudice to more restrictive provisions contained in the aforementioned Code.
Any reproduction or representation, in whole or in part, of the Website www.usemiaflo.com or of all or part of the elements included therein is strictly prohibited, under penalty of recourse to the competent legal means against anyone who acts in this way, except when tools existing on the Website are used (e.g. sharing on Facebook or Instagram indicating the origin).
The company names, brands, as well as any distinctive signs reproduced on the Website www.usemiaflo.com are protected under the legal provisions applicable to industrial property.
The reproduction or representation of all or part of these distinctive signs is strictly prohibited and must be subject to prior written authorization from their respective owners.
5. Responsibilities
Miaflô declines any responsibility for damages that may arise as a result of the use of this Website or any other Websites linked to it.
Likewise, no guarantee is given that access to this Website will be uninterrupted or free from errors, viruses or any other harmful material and is not subject to claims, penalties, damages or expenses that may arise either from the use or inability of the Website, or from unauthorized access or alteration thereof.
Miaflô reserves the right to make changes and corrections, suspend or close this Website when it deems appropriate and without the need for prior notice to any user.
Miaflô does not filter or pre-monitor content transmitted to this Website by third parties and is not responsible for filtering any such content.
If notified, Miaflô may investigate an alleged violation of the Website Terms and Conditions of Use and may determine that the information be removed from the Website.
You agree not to transmit to this Website any unlawful, defamatory, scandalous content, or any other content that may constitute conduct that violates any law.
Miaflô will cooperate with any competent law enforcement authorities that order the disclosure of the identity of any person transmitting such content.
This disclaimer is not intended to limit Miaflô's liability, nor to exclude its liability in cases where this is legally permitted.
Looking to summarize:
The Services made available at www.usemiaflo.com are the property of Tatiana Fonseca Nacarato.
The Customer is responsible to Tatiana Fonseca Nacarato for any and all improper use of the services, which are directly attributable to him/her, as well as for any violation of these Terms of Use of the Service.
Tatiana Fonseca Nacarato does not offer any guarantees regarding the permanent availability of the Web Service www.usemiaflo.com.
Tatiana Fonseca Nacarato is not responsible for any failure in the communications network that supports the service, or for any other reason of force majeure, which causes any type of failure or delay in any operation that the Customer is carrying out on www.usemiaflo.com, and is not attributable to her for any damages or losses that may arise therefrom.
Tatiana Fonseca Nacarato is not responsible to the Customer and/or third parties for any losses or damages resulting directly or indirectly from the use of the www.usemiaflo.com Service.
6. Obligations of Customers and Users
The Customer and the User undertake to comply with and respect these General Conditions of Sale, namely:
Refrain from introducing, storing or disseminating through the Website defamatory, obscene, injurious, xenophobic and/or any other content that violates the general principles of law and public order;
To save, and not disclose, your password for accessing the Website in order to prevent third parties from accessing your user account at www.usemiaflo.com;
Do not use false identities;
To provide personal data and correct addresses so that Miaflô can properly process orders placed on www.usemiaflo.com.
Users are therefore expressly prohibited from transmitting messages or information that are injurious, misleading, defamatory, obscene or that violate, in any way, the right to privacy or intellectual or industrial property of third parties, as well as from making available any information that may be harmful to third parties or to the owner of the Website.
Miaflô reserves the right to delete the account of any user who carries out any of these situations.
The Customer is responsible for the veracity of the data communicated to Miaflô and undertakes to immediately enter any changes to the same in their Miaflô Registration Account on the Website www.usemiaflo.com or on any other of its pages.
Miaflô declines any responsibility for any delay or impossibility in processing the online sale, resulting from an error or insufficient data communicated by the Customer.
7. Use and Risk
This Website contains links to third party websites, provided solely for the convenience and accessibility of the user. Miaflô does not endorse the content of any of these third party websites and is not responsible for their content. Access to and visits to these websites are conducted at the user's own risk.
The user is prohibited from creating or introducing any type of virus or program that may damage or contaminate this Website or from advising third parties to do so. Offenders will be subject to criminal prosecution.
Any and all questions arising from the Terms and Conditions of Use of the Website must be directed to the address of Miaflô located at Rua de Trás 173, 4485-089 Fajozes, Portugal or via email to siteusemiaflo@gmail.com
8. Privacy and Protection of Personal Data – Privacy Policy
Please see our Privacy Policy.
9. Use of Cookies by Miaflô
Cookies are small text files that are sent by websites you visit and stored on your computer. They are widely used to make websites work, to increase their effectiveness, and to provide information to the website owners.
Miaflô uses cookies to collect information about how visitors use its website. We use the information to create reports and to help us improve the website. The cookies collect information anonymously, including the number of visitors, the websites they came from and the pages they visited.
Cookie technology helps us to provide content tailored to the interests of visitors. Websites that offer online purchasing opportunities use cookies to record and process the details of your purchase card. Where authorised, we may associate personal information with a cookie file in such circumstances.
If you do not wish to receive cookies, you can set your computer to warn you each time you receive a cookie file or disable all cookies through your browser program (such as Internet Explorer or Google Chrome). If you disable cookies, you may not be able to access some of the functions listed above.
10. Availability of Goods and Services and completion of online sales
Product selection is carried out in real time. The images of the products available on the Website are as accurate as possible, in order to identically reproduce the product as it appears in reality.
10.1.) Payment methods
The available payment methods are as follows, no other payment methods other than those mentioned will be accepted.
When purchasing goods or services on the Website www.usemiaflo.com, the Customer may use the following payment methods:
Credit card;
For payments made by credit card, all details (such as the card number, expiry date or security code) will be sent via encrypted protocol to the company providing the remote electronic payment services, without third parties being able to access the information transmitted.
This information will not be used by Miaflô, except to carry out the operations necessary for purchase or refund, in the case of return in accordance with the exercise of the right of withdrawal, or for communication to the competent entities in cases of fraud or other type of criminal offense;
MBway;
Bank Transfer
You must make the bank transfer to the account with IBAN: PT500033000045601693351 05 of Millennium BCP.
Proof of transfer must be sent to the email siteusemiaflo@gmail.com.
The order will be processed after sending proof of transfer associated with the order number.
If receipt of the transfer is not confirmed, even though proof of transfer has been sent via email, your order will be cancelled.
10.2.) Cancellations, exchanges and returns
Please consult the rules regarding cancellations, exchanges and returns on our Website.
10.3.) Prices
1. Prices are in euros, with taxes and fees included.
2. The prices shown take into account the VAT applicable on the invoice date. Any change in the applicable VAT rate will be reflected in the prices of the products. After this date, prices may be changed at any time.
3. Prices and specifications are subject to change without notice. Miaflô declines any responsibility for any errors published on the Website.
4. When processing your order, any and all pricing errors that may be displayed on the Website due to technical anomalies will be detected.
5. In this situation the customer will be contacted.
a) If the price of the product shown on the Website is actually lower, the difference will be refunded.
b) If the price is higher, the customer will be contacted and can accept or cancel the order.
11. Applicable Legislation
To resolve any dispute, there is always the possibility of resorting to an arbitration entity.
The European Union has created a website to support consumers in submitting their complaints about any dispute in which they are involved. In this context, Miaflô provides all the information so that you can exercise your right to complain to an official, third-party and impartial entity in the process, which will help you resolve the dispute in question.
Therefore, if you are dissatisfied with the purchase of a good or service on our Website, or with the solution we presented to resolve the situation, you can access this official Website http://www.cicap.pt/ and express your objection.
In the absence of resolution by agreement between the parties, any dispute arising from these General Conditions of Sale will be submitted to the competent Portuguese court.
If the Customer is outside of mainland Portugal, Miaflô hereby informs that any legal proceedings must be forwarded to the Portuguese Courts.
12. Contacts
For any clarification regarding the www.usemiaflo.com service, please contact us via email at siteusemiaflo@gmail.com.
